FAQ

 

 

CAN I DO HOME CARPET CLEANING MYSELF?

MOST PEOPLE WHO CLEAN THEIR OWN CARPETS DO A LOT MORE HARM THAN GOOD.  IT WOULD BE HARD PRESS TO GET ALL OF THE SOAP AND CHEMICALS OUT OF THE CARPET WITH THE “DO IT YOURSELF METHOD”.  LEAVING BEHIND THIS RESIDUE WILL LIKELY CAUSE CARPET TO ATTRACT DIRT MUCH MORE QUICKLY.  OUR TRUCK MOUNTED HOT WATER EXTRACTION SYSTEM IS POWERFUL ENOUGH TO REMOVE WHAT OTHER CAPET CLEANERS LEAVE BEHIND.  IT IS ALWAYS BEST TO LEAVE THE CARPET CLEANING TO THE PROFESSIONALS.

HOW OFTEN SHOULD I HAVE MY CARPET CLEANED?                                                 

THE OILS FROM THE BOTTOM OF YOUR FEET HELP PROMOTE CARPET STAINS.  IF YOU LOOK CLOSELY AT THE BOTTOM OF YOUR SHOES, YOU MAY FIND DIRT, OIL AND OTHER DEPOSITS.  THE NUMBER ONE REASON WE GET OUR CARPETS CLEANED IS BECAUSE OF THE DIRT WE SEE.  WHEN YOU CAN SEE THE DIRT ON YOUR CARPET, YOU HAVE ALREADY STARTED TO DAMAGE THE CARPET FIBERS.  YOU WANT YOUR CARPET TO LAST AS LONG AS POSSIBLE, SINCE IT IS SUCH A LARGE INVESTMENT.

THE BEST WAY TO ACCOMPLISH THIS IS TO HAVE YOUR CARPET PROFESSIONALLY CLEANED ON A REGULAR BASIS. THIS CAN ULTIMATELY HELP TO PRESERVE THE LIFE OF YOUR CARPETS.  HAVING YOUR CARPETS CLEANED TWICE A YEAR IS IDEAL.  IF YOU HAVE A HOME WITH HIGH TRAFFIC FLOW AREAS OR ALLERGY ISSUES, YOU MAY WANT TO GET YOUR CARPET CLEANED MORE OFTEN. WE ALSO HAVE CLIENTS WHO CALL TO GET THEIR CARPET CLEANED EVERY 3 MONTHS, AS HIGH TRAFFIC AREAS MAY REQUIRE A MORE FREQUENT CLEANING.

THIS MAY ALSO BE NECESSARY IF YOU HAVE PETS.  IF YOUR FAMILY PETS SPEND ANY TIME INDOORS, THEY MAY HAD AN ACCIDENT OR TWO.  KEL’S CARPET CLEANING SPECIALIZES IN TREATING DOG AND CAT URINE, TO HELP LIFT OUT STAINS.  IN BETWEEN CLEANINGS, WE SUGGEST VACUUMING YOUR CARPETS REGULARLY. HAVING A CARPET FIBER PROTECTOR APPLIED TO YOUR CARPET CAN ALSO ASSIST IN THIS PROCESS. PROTECT YOUR INVESTMENT AND GET YOUR CARPET CLEANED TODAY.

WHAT METHOD OF CARPET CLEANING DO WE USE?

KEL’S CARPET CLEANING USES TRUCK MOUNTED “HOT WATER EXTRACTION”, BETTER KNOWN AS STEAM CLEANING, TO CLEAN YOUR CARPETS.  THIS PROCESS INJECTS A HIGH PRESSURE, HIGH TEMPERATURE CLEANING OR RINSE SOLUTION DEEP INTO YOUR CARPETS.  IT IS THEN EXTRACTED WITH OUR POWERFUL VACUUM FROM OUR TRUCK MOUNTED CLEANING UNIT.  MOST CARPET MANUFACTURERS RECOMMEND THIS METHOD WHEN HAVING YOUR CARPETS PROFESSIONALLY CLEANED.

DO I REALLY NEED TO HAVE A CARPET PROTECTOR APPLIED TO MY CARPETING?

AFTER HAVING YOUR CARPET PROFESSIONALLY CLEANED, WE HIGHLY RECOMMEND THE APPLICATION OF CARPET PROTECTOR.  THESE PROTECTORS REPEL STAINING LIQUIDS, GIVING YOU TIME TO BLOT THE SPILL BEFORE IT GETS DEEP INTO THE CARPET FIBERS AND POSSIBLY CREATING A PERMANENT STAIN.  CARPET PROTECTOR ALSO PROVIDES PROTECTION AGAINST SOILING, BY PROVIDING A CARPET FIBER BARRIER, TO KEEP DIRT FROM ATTACHING TO FIBERS.  WITH REGULAR VACUUMING, THIS WILL HELP TO KEEP YOUR CAPET CLEANER, LONGER.

WHAT CAN I DO TO MAKE MY CARPETS LOOK GREAT?

VACUUMING REGULARLY AND THOROUGHLY IS KEY!  TODAY’S CARPETING IS DESIGNED TO HIDE SOIL PARTICLES BY REFLECTING LIGHT.  HOWEVER, SOIL PARTICLES THAT ARE LEFT IN THE CARPET AND NOT REMOVED BY REGULAR VACUUMING, CAN DAMAGE THE CARPET FIBERS AND RESULT IN A SOILED OR DULL CONTRAST OVER TIME.  CARPET PROTECTORS, SUCH A SCOTCHGARD, WILL HELP TO KEEP YOUR CARPET FROM SOILING RAPIDLY AND EXTEND THE LIFE OF YOUR INVESTMENT.  DOOR MATS AT EACH ENTRANCE WILL ALSO SIGNIFICANTLY REDUCE THE AMOUNT OF SOIL THAT IS TRACKED INTO THE MAIN AREAS OF YOUR HOME.  BE SURE TO CLEAN SPILLS PROMPTLY, TO AVOID THEM BECOMING PERMANENT STAINS.

LASTLY, HAVING KEL’S CARPET CLEANING PROVIDE PROFESSIONAL CARPET SERVICE, WILL KEEP YOUR CARPETS LOOKING GREAT FOR MANY YEARS TO COME.